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020 _a9780367569174
040 _aEG-GaU‬‬
_cEG-GaU‬‬
_dEG-GaU‬‬
_erda
082 0 4 _223
_a352.3
_bB.M.C
100 1 _aBourne, Mike,
_eauthor.
_961864
245 1 0 _aCreating an effective public sector /
_cMike Bourne and Pippa Bourne.
264 1 _aNew York :
_bRoutledge,
_c2022.
300 _a230 pages :
_billustrations ;
_c24 cm.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
504 _aIncludes bibliographical references.
505 _aList of illustrations -- Preface -- Acknowledgements -- Introduction -- Part 1: Creating the Environment for Change: 1. What are the Challenges? -- 2. Leadership and Creating a Culture of Effectiveness -- 3. The Skills of Leadership -- 4. Changing the Thinking -- Part 2: Approaches for Making it Happen: 5. Creating Supportive Structures -- 6. Effectiveness and Planning for Change -- 7. Stakeholders and Change -- 8. Capacity and Capability for Change -- 9. Theory of Change Tools -- 10. Measuring Performance: The Performance Framework -- 11. Linking Measurement to Strategy -- 12. How to Measure Performance -- 13. Reviewing Performance -- 14. Governance -- Part 3: Bringing it all Together: 15. Four Pillars of Effectiveness -- 16. Reflections.
520 _aThis book presents structured ideas and practical strategies for building an effective public sector, with emphasis on leadership, planning, performance measurement, and culture change. It addresses complex stakeholder environments and offers tools for managing change and ensuring long-term impact. Aimed at decision-makers, public sector professionals, and students in public management.
650 4 _aPublic administration
_xEffectiveness.
_961865
650 4 _aOrganizational change
_xGovernment.
_961866
650 4 _aGovernment productivity.
_961867
650 4 _aPublic sector leadership.
_961868
650 4 _aPerformance standards
_xGovernment.
_961869
700 _aBourne, Pippa,
_eauthor.
_961870
942 _2ddc
_cBK
999 _c11602
_d11602