000			08776cam a2200997Ii 4500
001			ocn319958622
003			OCoLC
005			20220517104200.0
006			m d
007			cr cnu---unuuu
008			090502s2006 gw a ob 100 0 eng d
040			_aN$T _beng _epn _erda _cN$T _dN$T _dOCLCQ _dE7B _dOCLCQ _dOCLCO _dZMC _dOCLCF _dOCLCO _dYDXCP _dGGVRL _dOCL _dOCLCO _dOCLCQ _dS3O _dOCLCO _dOCLCQ _dOCLCO _dOCLCQ _dUIU _dIAS _dDEBSZ _dOCLCQ _dOCLCO _dNJR _dOCLCQ _dOCLCA _dVT2 _dOCLCQ _dOCLCA _dN$T
019			_a643557838 _a646770382 _a1021272677 _a1107365303 _a1224934518 _a1235823784 _a1253409729
020			_a9783598440229 _q(electronic bk.)
020			_a3598440227 _q(electronic bk.)
020			_a9781283403436
020			_a1283403439
020			_z3598218486
020			_z9783598218484
024	7		_a10.1515/9783598440229 _2doi
029	1		_aDEBBG _bBV043138826
029	1		_aDEBSZ _b422037532
029	1		_aDEBSZ _b429428774
029	1		_aGGVRL _bgal3598440227
035			_a(OCoLC)319958622 _z(OCoLC)643557838 _z(OCoLC)646770382 _z(OCoLC)1021272677 _z(OCoLC)1107365303 _z(OCoLC)1224934518 _z(OCoLC)1235823784 _z(OCoLC)1253409729
037			_a340343 _bMIL
041	0		_aeng _afre
050		4	_aZ716.3 _b.M36 2006eb
070			_aZ716.3 _b.M36 2006
072		7	_aLAN _x025010 _2bisacsh
082	0	4	_a025.107 _222
049			_aN$TA
245	0	0	_aManagement, marketing and promotion of library services based on statistics, analyses and evaluation / _cedited by Trine Kolderup Flaten.
264		1	_aMünchen : _bSaur, _c2006.
300			_a1 online resource (462 pages) : _billustrations
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
490	1		_aIFLA publications, _x0344-6891 ; _v120/121
546			_aArticles in English or French.
500			_a"In connection with the World Library and Information Congress in Oslo Norway, from 14th-18th of August, IFLA's Management & Marketing Section arranged a satellite meeting in Bergen City, Norway, from Tuesday 9th to Thursday 11th of August"--Page 9.
500			_aCopyright by International Federation of Library Associations and Institutions, The Hague, The Netherlands.
504			_aIncludes bibliographical references.
505	0	0	_tTaking A Measured Approach to Library Management: Performance Evidence Applications and Culture / J. Eric Davies -- _tStatistics and Strategy: Statistics and Performance Measurements as a Social Process / Ulla Wimmer -- _tComparing libraries : from official statistics to effective strategies / Tord Høivik -- _tCyberspace and market place: library messages beyond the border / Myoung C. Wilson and Farideh Tehrani -- _tQuality Standards / Louise Guillemette-Labory and Pierre Meunier -- _tUsing Customer Data for Improved Strategic Marketing Planning and Decisionmaking / Christie Koontz -- _tLibrary Statistics without Fear / Ellen Maleszewski and Michael Bailow Huang -- _tStatistics To Plan: Statistical Development in a Regional System of Public Libraries (Valencian Community -- Spain) / Ignazio Latorre Zacarés and Milagros Ortells Montón -- _tDevelopment of Estonian public libraries during the last decade. (1994-2004) / Margit Jõgi -- _tAudit for libraries ... which one? / Marielle de Miribel -- _tCoordination of higher educational institutions and professional library associations -- the key to training quality rise of librarians of XXI century / Natalia Gendina -- _tLa bibliothèque municipale face aux fluctuations financières : l'impensé managérial dans les bibliothèques municipales des villes moyennes / Liman Latifa -- _tEvaluation of libraries : Experiences from applying a method for non-market valuation developed in economics / Svanhild Aabø -- _tCustomers Value Research / Sue McKnight -- _tManagement and marketing in the Library and Documentation Centre of Artium Basque Centre-Museum of Contemporary Art / -- _tElena Roseras Carcedo -- _tMarketing to Diverse Populations / Kathleen Imhoff -- _tGetting help and doing research: what do patrons want? An exploratory study comparing desk users with virtual reference users / -- _tDiane Granfield -- _tMarketing library services. A case study at University of Illinois at Urbana -- Champaign USA / Yoo-Seong Song -- _tThe library as a part of cultural behavior: Summary of a large scale survey to identify user trends and reading behavior in Flanders libraries / Bart Vercruyssen -- _tEvaluating library services -- best practice initiatives in Australian university libraries / Helen King -- _tThe public library's attractiveness: A quantitative study / Claude Poissenot -- _tThe use of Electronic Information Services and information literacy: a Glasgow Caledonian University study / John Crawford -- _tStatistical indicators on reading and literacy for the "Information Society" versus the ITU's "technisist" indices / Ksibi Ahmed -- _tParameters and indicators for providers of electronic publications evaluation / Maria Luisa Alvite Diez and Blanca Rodriguez Bravo -- _tPromoting Library Services, Designing Marketing Strategies, Evaluating our Past and our Present, Feeling more Optimistic about our Libraries Future / Antonia Arahova and Sarantos Kapidakis -- _tA new model for public library and information services evaluation: and integrated approach -- SIADAP+B / Leonor Gaspar Pinto and Paula Ochôa -- _tDeveloping a culture of evidence based practice within the library and information profession: the impact of library science education. A teaching and learning model from the Queensland University of Technology / Gillian Hallam and Helen Partridge -- _tMeasuring and Mapping the Invisible: Alternative procedures to understand users' approaches to information in a university library / Gildas Illien -- _tLibraries Building Communities: the vital contribution of Victoria's public libraries -- A report on a major research project of the Library Board of Victoria and the Victorian public library network / Debra Rosenfeldt.
588	0		_aPrint version record.
520			_aContains presentations from managers of different types of libraries, researchers and educators from five continents describing their experiences with research methods, data collection, evaluation, performance measurement, best practice strategies and policies.
506	0		_aOpen Access _5EbpS
650		0	_aLibraries _xMarketing _vCongresses. _93901
650		0	_aPublic relations _xInformation services _vCongresses. _93902
650		0	_aLibraries _xPublic relations _vCongresses. _93903
650		0	_aAdvertising _xInformation services _vCongresses. _93904
650		0	_aLibraries _xPlanning _vCongresses. _93905
650		0	_aStrategic planning _vCongresses. _93906
650		0	_aLibrary administration _vCongresses. _93907
650		0	_aLibrary statistics _vCongresses.
650		7	_aLANGUAGE ARTS & DISCIPLINES _xLibrary & Information Science _xAdministration & Management. _2bisacsh _926220
650		7	_aAdvertising _xInformation services. _2fast _0(OCoLC)fst00797665 _93904
650		7	_aLibraries _xMarketing. _2fast _0(OCoLC)fst00997415 _93901
650		7	_aLibraries _xPlanning. _2fast _0(OCoLC)fst00997419 _93905
650		7	_aLibraries _xPublic relations. _2fast _0(OCoLC)fst00997423 _93903
650		7	_aLibrary administration. _2fast _0(OCoLC)fst00997606 _93907
650		7	_aLibrary statistics. _2fast _0(OCoLC)fst00997999
650		7	_aPublic relations _xInformation services. _2fast _0(OCoLC)fst01082904 _93902
650		7	_aStrategic planning. _2fast _0(OCoLC)fst01134371
650	1	7	_aBibliotheekdiensten. _2gtt _93913
650	1	7	_aManagement. _2gtt
650	1	7	_aPublic relations. _2gtt
650		7	_aMarketing _2gnd _0(DE-588)4037589-4
650		7	_aFörderung _2gnd _0(DE-588)4154943-0 _926221
650		7	_aManagement _2gnd _0(DE-588)4037278-9
650		7	_aBibliotheksverwaltung _2gnd _0(DE-588)4132641-6 _926222
650		7	_aDienstleistung _2gnd _0(DE-588)4012178-1 _926223
650		7	_aBibliothek. _2gnd
655		4	_aElectronic books.
655		7	_aConference papers and proceedings. _2fast _0(OCoLC)fst01423772
700	1		_aFlaten, Trine Kolderup. _93915
710	2		_aInternational Federation of Library Associations and Institutions. _bManagement and Marketing Section. _93916
711	2		_aIFLA Satellite Meeting _d(2005 : _cBergen City, Norway) _93917
776	0	8	_iPrint version: _tManagement, marketing and promotion of library services based on statistics, analyses and evaluation. _dMünchen : Saur, 2006 _z3598218486 _z9783598218484 _w(OCoLC)71263740
830		0	_aIFLA publications ; _v120/121.
856	4	0	_3EBSCOhost _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=259758
938			_aEBSCOhost _bEBSC _n259758
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999			_c4297 _d4297