000			01985nam a2200349 i 4500
001			012926130
003			‫‪EG-GaU‬‬
005			20211214145201.0
007			co |g|||||||||
008			040527s2005 xxua 001 0 eng
020			_a013091519X (pbk.)
020			_a9780130915191
040			_aUk _beng _cUk _dEG-GaU _erda
082	0	4	_a658.40352 _223 _bL.M.B.
100	1		_aLaguna, Manuel, _eauthor. _91264
245	1	0	_aBusiness Process Modeling, Simulation, and Design / _cManuel Laguna, Johan Marklund.
264		1	_aUpper Saddle River, N.J. : _bPearson/Prentice Hall ; _a[London] : _bPearson Education, _c2005.
264		4	_c©2005
300			_axiii, 429 pages : _billustrations ; _c26 cm. + _e1 CD-ROM.
336			_atext _2rdacontent _btxt
337			_aunmediated _2rdamedia _bn
338			_avolume _2rdacarrier _bnc
500			_aOne CD-ROM in pocket attached to inside back cover.
500			_aIncludes index.
500			_a"The student CD-ROM ... contains the Extend LT simulation program and many pre-built models (in Extend LT) that are required for chapters 7-10. Also packaged is a valuable Excel add-in for solving DEA problems in chapter 11 .."--Page 4 de la couv.
505	0	0	_t1. Introduction to Business Process Design -- _t2. Process Management and Process Oriented Improvement Programs -- _t3. A Simulation Based Methodology for Designing Business Processes -- _t4. Basic Tools for Process Design -- _t5. Managing Process Flows -- _t6. Introduction to Queuing and Simulation -- _t7. Introduction to Extend -- _t8. Modeling and Simulating Business Processes -- _t9. Input and Output Data Analysis -- _t10. Optimizing Business Process Performance -- _t11. Process Benchmarking with Data Envelopment Analysis.
650		7	_aIndustrial management _xMathematical models _vTextbooks. _2GU-sh _91265
650		7	_aBusiness planning _vTextbooks. _2GU-sh _91266
700	1		_aMarklund, Johan, _eauthor. _91267
942			_2ddc _cBK
999			_c433 _d433