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001 ocn671767314
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005 20220517104205.0
006 m d
007 cr |||||||||||
008 101026s2011 enk ob 001 0 eng d
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019 _a698586356
_a874265267
_a1102537468
020 _a9780203847756
_q(electronic bk.)
020 _a020384775X
_q(electronic bk.)
020 _a9781136943508
020 _a1136943501
020 _a9781136943454
020 _a1136943455
020 _a9781136943492
020 _a1136943498
020 _z9780415562072
_q(hardbound)
020 _z0415562074
_q(hardbound)
029 1 _aAU@
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029 1 _aAU@
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029 1 _aZWZ
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035 _a(OCoLC)671767314
_z(OCoLC)698586356
_z(OCoLC)874265267
_z(OCoLC)1102537468
043 _ae------
050 4 _aKJE4169
_b.C67 2011eb
072 7 _aPOL
_x040030
_2bisacsh
072 7 _aLAW
_x062000
_2bisacsh
072 7 _aLAW
_x012000
_2bisacsh
082 0 4 _a347.24/09
_222
049 _aN$TA
100 1 _aCortés, Pablo,
_eauthor
_923748
245 1 0 _aOnline dispute resolution for consumers in the European Union /
_cPablo Cortés.
264 1 _aLondon ;
_aNew York :
_bRoutledge,
_c2011.
300 _a1 online resource (xxi, 260 pages)
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aRoutledge research in IT and E-commerce law
504 _aIncludes bibliographical references and index.
505 0 0 _tConsumer protection and access to justice in the e-commerce era of electronic commerce: a European perspective --
_tOnline dispute resolution: an emerging option for consumer redress --
_tConsumer adjudicative processes supported by technology: court processes and arbitration --
_tOnline mediation for consumers: the way forward --
_tA legal framework to develop consumer ODR in the EU: a proposal.
588 0 _aPrint version record.
520 _a"E-commerce offers immense challenges to traditional dispute resolution methods, as it entails parties often located in different parts of the world making contracts with each other at the click of a mouse. The use of traditional litigation for disputes arising in this forum is often inconvenient, impractical, time-consuming and expensive due to the low value of the transactions and the physical distance between the parties. Thus modern legal systems face a crucial choice: either to adopt traditional dispute resolution methods that have served the legal systems well for hundreds of years or to find new methods which are better suited to a world not anchored in territorial borders. Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model. Introduction 1. Consumer Protection and Access to Justice in the E-Commerce Era: A European Perspective 2. Online Dispute Resolution as a Consumer Redress Strategy 3. Consumer Adjudicative Processes Supported by ICT: Court Processes and Arbitration 4. Online Mediation for Consumers: The Way Forward 5. The Need for a Legal Framework to Develop Consumer ODR in the EU"--Publisher's description.
506 0 _aOpen Access
_5EbpS
650 0 _aArbitration and award
_zEuropean Union countries
_xData processing.
_94229
650 0 _aDispute resolution (Law)
_zEuropean Union countries
_xData processing.
_94230
650 0 _aElectronic commerce
_xLaw and legislation
_zEuropean Union countries
_xData processing.
_94231
650 0 _aThird parties (Law)
_zEuropean Union countries
_xData processing.
_926530
650 6 _aRèglement de conflits.
_0(CaQQLa)201-0002148
_926531
650 6 _aCommerce électronique.
_0(CaQQLa)201-0288481
_926532
650 7 _aPOLITICAL SCIENCE
_xGovernment
_xJudicial Branch.
_2bisacsh
650 7 _aLAW
_xLegal Services.
_2bisacsh
650 7 _aLAW
_xCivil Procedure.
_2bisacsh
650 7 _aDispute resolution (Law)
_xData processing.
_2fast
_0(OCoLC)fst00895377
_926533
651 7 _aEuropean Union countries.
_2fast
_0(OCoLC)fst01269470
650 7 _aElectronic Commerce
_2gnd
_0(DE-588)4592128-3
650 7 _aRecht
_2gnd
_0(DE-588)4048737-4
650 7 _aSchlichtung
_2gnd
_0(DE-588)4052717-7
_926534
651 7 _aEuropäische Union
_2gnd
_0(DE-588)4131753-1
_925875
650 7 _aElektronisk handel
_xjuridik och lagstiftning
_zEU-länderna.
_2sao
_926535
653 0 _aInformation technology law
653 0 _aCommercial law
653 0 _aDispute resolution
653 0 _aLaw
653 0 _aE-commerce
653 0 _aInformation technology
655 0 _aElectronic books.
655 4 _aElectronic books.
655 7 _aLivres numériques.
_2rvmgf
_0(CaQQLa)RVMGF-000000267
_926536
776 0 8 _iPrint version:
_aCortés, Pablo.
_tOnline dispute resolution for consumers in the European Union.
_dLondon ; New York : Routledge, 2011
_z9780415562072
_w(DLC) 2010001340
_w(OCoLC)501511107
830 0 _aRoutledge research in IT and E-commerce law.
_94232
856 4 0 _3EBSCOhost
_uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=336504
938 _aEBSCOhost
_bEBSC
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942 _cEBK
994 _aC0
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999 _c4348
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