| 000 | 06822cam a2200829Mi 4500 | ||
|---|---|---|---|
| 001 | ocn909778582 | ||
| 003 | OCoLC | ||
| 005 | 20220517104838.0 | ||
| 006 | m d | ||
| 007 | cr unu---uuuuu | ||
| 008 | 150521s2015 aca ob 000 0 eng | ||
| 010 | _a 2015514906 | ||
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_a9781925022674 _q(electronic bk.) |
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| 020 |
_a1925022676 _q(electronic bk.) |
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| 020 | _a9781925022667 | ||
| 020 | _a1925022668 | ||
| 035 |
_a3093538 _b(N$T) |
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_a22573/ctt198tz7w _bJSTOR |
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_aPOL017000 _2bisacsh |
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| 082 | 0 | 4 |
_a351.994 _223 |
| 049 | _aMAIN | ||
| 245 | 0 | 0 |
_aManaging under austerity, delivering under pressure : _bperformance and productivity in public service / _ceditors John Wanna, Hsu-Ann Lee, Sophie Yates. |
| 264 | 1 |
_aActon, A.C.T. : _bANU Press, _c2015. |
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| 264 | 4 | _c©2015 | |
| 300 | _a1 online resource | ||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 347 |
_adata file _2rda |
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| 490 | 1 | _a[Australia and New Zealand School of Government (ANZSOG)] | |
| 504 | _aIncludes bibliographical references. | ||
| 505 | 0 | _aPart 1. The imperative to improve productivity and performance. -- 1. Delivering under pressure: public service, productivity and performance -- 2. Getting leaner, smarter and more effective: opportunities and constraints for government under austerity -- 3. Public sector productivity: puzzles, conundrums, dilemmas and their solutions -- 4. Measuring and improving government performance: learning from recent US experience -- 5. Performance management: creating high performance, not high anxiety -- 6. Reviewing performance to improve delivery: key insights from two auditors-general -- part 2. The need for governments to innovate -- 7. Innovation in the public sector: beyond the rhetoric to a genuine 'learning culture' -- 8. Unleashing change in government -- 9. Eight-and-a-half-propositions to stimulate frugal innovation in public services -- 10. Strategic advice to the public service facing austerity -- 11. Can 'nudging' change behaviour? using 'behavioural insights' to improve program redesign -- part 3. Collaboration with the private and third sectors -- 12. Frugal innovation: beyond the concepts of 'public' and 'private' -- 13. The road to genuine partnerships with the third sector: are we there yet? -- 14. Developing social benefit bonds in Australia: the NSW family and community services experience -- 15. Situating mutuals in the Australian public sector context. | |
| 546 | _aEnglish. | ||
| 520 | _aContemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia and New Zealand are finding themselves wrestling with expenditure reduction, a smaller public sector overall, sustained demands for productivity improvement, and the imperative to think differently about the optimal distribution of responsibilities between states, markets and citizens. Given ever-shrinking resources, in terms of staffing, budgets and time, how can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision? What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners? This book focuses on practical ways public managers at home and abroad are dealing with these shared dilemmas. It brings together renowned scholars in the fields of public sector productivity, performance management, 'frugal innovation' and budget stringency, with leading international and Australasian practitioners sharing their successes and challenges. | ||
| 590 | _aAdded to collection customer.56279.3 | ||
| 650 | 0 |
_aPublic administration _zAustralia. _951657 |
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| 650 | 0 |
_aPublic administration _zNew Zealand. _951658 |
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| 650 | 0 |
_aFinance, Public _zAustralia. _951659 |
|
| 650 | 0 |
_aFinance, Public _zNew Zealand. _951660 |
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| 650 | 0 |
_aCivil service _xLabor productivity _zAustralia. _951661 |
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| 650 | 0 |
_aCivil service _xLabor productivity _zNew Zealand. _951662 |
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| 651 | 0 |
_aAustralia _xAppropriations and expenditures. _951663 |
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| 651 | 0 |
_aNew Zealand _xAppropriations and expenditures. _951664 |
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| 650 | 7 |
_aPOLITICAL SCIENCE _xPublic Affairs & Administration. _2bisacsh |
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| 650 | 7 |
_aCivil service _xLabor productivity. _2fast _0(OCoLC)fst00862773 _951665 |
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| 650 | 7 |
_aExpenditures, Public. _2fast _0(OCoLC)fst00918345 |
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| 650 | 7 |
_aFinance, Public. _2fast _0(OCoLC)fst00924477 |
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| 650 | 7 |
_aPublic administration. _2fast _0(OCoLC)fst01081976 |
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| 651 | 7 |
_aAustralia. _2fast _0(OCoLC)fst01204543 |
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| 651 | 7 |
_aNew Zealand. _2fast _0(OCoLC)fst01204542 |
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| 653 | _aAustralian | ||
| 655 | 4 | _aElectronic books. | |
| 700 | 1 |
_aWanna, John, _eeditor. _951666 |
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| 700 | 1 |
_aLee, Hsu-Ann, _eeditor. _951667 |
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| 700 | 1 |
_aYates, Sophie _c(Research fellow), _eeditor. _951668 |
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| 776 | 0 | 8 |
_iPrint version: _tManaging under austerity, delivering under pressure. _d©2015 _z9781925022667 _z1925022668 _w(DLC) 2015514906 _w(OCoLC)909778158 |
| 830 | 0 |
_aANZSOG (Series) _951669 |
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