Managing Quality : Integrating the Supply Chain /
Foster, S. Thomas,
Managing Quality : Integrating the Supply Chain / S. Thomas Foster. - Third edition. - xxiii, 568 pages : illustrations ; 26 cm. + 1 CD-ROM.
"Pearson international edition"--Cover.
Includes bibliographical references and index.
Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system.
9780132239967 (pbk.) 0132239965 (pbk.)
Total quality management.
Quality control.
Quality of products.
Business logistics.
658.4013 / F.S.M.
Managing Quality : Integrating the Supply Chain / S. Thomas Foster. - Third edition. - xxiii, 568 pages : illustrations ; 26 cm. + 1 CD-ROM.
"Pearson international edition"--Cover.
Includes bibliographical references and index.
Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system.
9780132239967 (pbk.) 0132239965 (pbk.)
Total quality management.
Quality control.
Quality of products.
Business logistics.
658.4013 / F.S.M.