Working in the service sector : a tale from different worlds /
Working in the service sector : a tale from different worlds /
edited by Gerhard Bosch and Steffen Lehndorff.
- 1 online resource (xviii, 357 pages)
- Routledge studies in business organizations and networks ; 32 .
- Routledge studies in business organization and networks ; 32. .
chapter 1 Introduction -- part Part I Different service societies in Europe -- chapter 2 Measuring economic tertiarisation -- chapter 3 The incidence of new forms of employment in service activities -- chapter 4 Why do countries have such different service-sector employment rates -- chapter 5 Services and the employment prospects for women -- part PART II The organisation of service work: an analysis of five sectors -- chapter 6 The family, the state, and now the market -- chapter 7 The reluctant nurses -- chapter 8 Work hard, play hard -- chapter 9 Work organisation and the importance of labour markets in the European retail trade -- chapter 10 Lean banking -- part Part III Common challenges -- chapter 11 The shaping of work and working time in the service sector -- chapter 12 The delegation of uncertainty -- chapter 13 Can trade unions meet the challenge -- chapter 14 Diversity and regulation of markets for services.
9780203500583 9781134456390 9781134456437 9781134456444
10.4324/9780203500583 doi
Service industries workers--Europe.
Service industries--Europe.
Service industries workers--Europe--Case studies.
Service industries--Europe--Case studies.
HD8039.S452 / E868 2005
331.793094 / W926
chapter 1 Introduction -- part Part I Different service societies in Europe -- chapter 2 Measuring economic tertiarisation -- chapter 3 The incidence of new forms of employment in service activities -- chapter 4 Why do countries have such different service-sector employment rates -- chapter 5 Services and the employment prospects for women -- part PART II The organisation of service work: an analysis of five sectors -- chapter 6 The family, the state, and now the market -- chapter 7 The reluctant nurses -- chapter 8 Work hard, play hard -- chapter 9 Work organisation and the importance of labour markets in the European retail trade -- chapter 10 Lean banking -- part Part III Common challenges -- chapter 11 The shaping of work and working time in the service sector -- chapter 12 The delegation of uncertainty -- chapter 13 Can trade unions meet the challenge -- chapter 14 Diversity and regulation of markets for services.
9780203500583 9781134456390 9781134456437 9781134456444
10.4324/9780203500583 doi
Service industries workers--Europe.
Service industries--Europe.
Service industries workers--Europe--Case studies.
Service industries--Europe--Case studies.
HD8039.S452 / E868 2005
331.793094 / W926