Performance measurement, reporting, obstacles and accountability : recent trends and future directions /
Thomas, Paul, 1943-,
Performance measurement, reporting, obstacles and accountability : recent trends and future directions / Paul Thomas. - 1 online resource - ANSOG monographs .
Includes bibliographical references.
The origins of performance measurement -- The lexicon of performance -- The aims of performance measurement -- The ideal of performance measurement -- Defining performance -- Comparing approaches to performance measurement -- Choosing measures/indicators -- Linking performance measurement to planning -- Integrating budgeting and performance measurement -- Performance measurement and evaluation -- Telling the 'performance story' -- The utilisation problem -- Complications -- The disappointing record of Performance Measurement/Management (PMM) -- The obstacles to PMM -- Accountability versus performance? -- The future of PMM.
"This monograph identifies the ways that 'politics' enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting for the accountability of both politicians and public servants. Along the way, both the conditions favouring and the obstacles to successful performance measurement will be highlighted."--Publisher's description
English.
1920942793 9781920942793
459439 10.26530/OAPEN_459439
ANU E Press, W K Hancock Library, The Australian National University, ACTON ACT 0200 22573/ctt2bchvr JSTOR
Personnel management.
Performance standards.
Performance--Measurement.
History.
Humanities.
Philosophy.
BUSINESS & ECONOMICS--Management.
Performance--Measurement.
Performance standards.
Personnel management.
Philosophy History
Electronic books.
HF5549.5.P35 / T56 2006
658.3125
Performance measurement, reporting, obstacles and accountability : recent trends and future directions / Paul Thomas. - 1 online resource - ANSOG monographs .
Includes bibliographical references.
The origins of performance measurement -- The lexicon of performance -- The aims of performance measurement -- The ideal of performance measurement -- Defining performance -- Comparing approaches to performance measurement -- Choosing measures/indicators -- Linking performance measurement to planning -- Integrating budgeting and performance measurement -- Performance measurement and evaluation -- Telling the 'performance story' -- The utilisation problem -- Complications -- The disappointing record of Performance Measurement/Management (PMM) -- The obstacles to PMM -- Accountability versus performance? -- The future of PMM.
"This monograph identifies the ways that 'politics' enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting for the accountability of both politicians and public servants. Along the way, both the conditions favouring and the obstacles to successful performance measurement will be highlighted."--Publisher's description
English.
1920942793 9781920942793
459439 10.26530/OAPEN_459439
ANU E Press, W K Hancock Library, The Australian National University, ACTON ACT 0200 22573/ctt2bchvr JSTOR
Personnel management.
Performance standards.
Performance--Measurement.
History.
Humanities.
Philosophy.
BUSINESS & ECONOMICS--Management.
Performance--Measurement.
Performance standards.
Personnel management.
Philosophy History
Electronic books.
HF5549.5.P35 / T56 2006
658.3125