Normal view MARC view ISBD view

Cortâes, Pablo,

Online dispute resolution for consumers in the European Union / Pablo Cortâes. - 1 online resource (xxi, 260 pages) - Routledge research in IT and E-commerce law . - Routledge research in IT and E-commerce law. .

Description based on print version record.

Includes bibliographical references (pages [233]-254) and index.

Consumer protection and access to justice in the e-commerce era of electronic commerce: a European perspective -- Online dispute resolution: an emerging option for consumer redress -- Consumer adjudicative processes supported by technology: court processes and arbitration -- Online mediation for consumers: the way forward -- A legal framework to develop consumer ODR in the EU: a proposal.

ISBN: 9780203847756 (electronic bk.) 020384775X (electronic bk.)

Subjects--Topical Terms:
Arbitration and award--Data processing.--European Union countries
Dispute resolution (Law)--Data processing.--European Union countries
Electronic commerce--Law and legislation--Data processing.--European Union countries

Index Terms--Genre/Form:
Electronic books.

Dewey Class. No.: 347.24/09