Electronic engagement : (Record no. 8156)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 05697cam a2200793Mi 4500 |
| 001 - CONTROL NUMBER | |
| control field | ocn225187590 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220517104804.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr un|---uuuuu |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 070320s2007 aca ob 001 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | AU@ |
| Language of cataloging | eng |
| Description conventions | pn |
| -- | rda |
| Transcribing agency | AU@ |
| Modifying agency | TXJ |
| -- | COA |
| -- | JSTOR |
| -- | ZMC |
| -- | OCLCF |
| -- | YDXCP |
| -- | OCLCQ |
| -- | EBLCP |
| -- | MERUC |
| -- | GZM |
| -- | IAS |
| -- | VT2 |
| -- | ICG |
| -- | SOI |
| -- | OCLCQ |
| -- | OTZ |
| -- | MERER |
| -- | OCLCQ |
| -- | LOA |
| -- | WY@ |
| -- | U3W |
| -- | LND |
| -- | OAPEN |
| -- | OCLCQ |
| -- | OCLCO |
| -- | WYU |
| -- | OCLCQ |
| -- | HS0 |
| -- | NJT |
| -- | OCLCQ |
| -- | BRF |
| -- | LUN |
| -- | OCLCQ |
| -- | N$T |
| -- | OCLCO |
| 019 ## - | |
| -- | 1058087800 |
| -- | 1127208392 |
| -- | 1136236222 |
| -- | 1167132082 |
| -- | 1170521376 |
| -- | 1172162684 |
| -- | 1180443587 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781921313103 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1921313102 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1921313099 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781921313097 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 3093246 |
| -- | (N$T) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)225187590 |
| Canceled/invalid control number | (OCoLC)1058087800 |
| -- | (OCoLC)1127208392 |
| -- | (OCoLC)1136236222 |
| -- | (OCoLC)1167132082 |
| -- | (OCoLC)1170521376 |
| -- | (OCoLC)1172162684 |
| -- | (OCoLC)1180443587 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | ANU E Press, W K Hancock Library, The Australian National University, ANU ACT 0200 |
| 037 ## - SOURCE OF ACQUISITION | |
| Stock number | 22573/ctt236rms |
| Source of stock number/acquisition | JSTOR |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD30.35 |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | POL032000 |
| Source | bisacsh |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | POL028000 |
| Source | bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.45 |
| Edition number | 22 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | MAIN |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Chen, Peter |
| Fuller form of name | (Peter John), |
| Relator term | author |
| 9 (RLIN) | 49270 |
| 245 10 - TITLE STATEMENT | |
| Title | Electronic engagement : |
| Remainder of title | a guide for public sector managers / |
| Statement of responsibility, etc. | Peter Chen. |
| 246 1# - VARYING FORM OF TITLE | |
| Display text | CIP title: |
| Title proper/short title | E-engagement |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Canberra : |
| Name of producer, publisher, distributor, manufacturer | ANU E Press, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource. |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS | |
| File type | data file |
| Source | rda |
| 490 1# - SERIES STATEMENT | |
| Series statement | ANZSOG series |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 00 - FORMATTED CONTENTS NOTE | |
| Title | 1. |
| -- | Introduction: An Information Age Democracy? -- |
| -- | Who is this Guide For? -- |
| -- | The Challenges of Engagement -- |
| -- | An Expanding Policy Role for Public Sector Managers -- |
| -- | The Information Society and its Implications -- |
| Miscellaneous information | 2. |
| Title | Definitions, Distinctions and Approaches to eEngagement -- |
| -- | eDemocracy: A Conceptual Typology for Public Sector Managers -- |
| -- | eEngagement as a Managerial Activity -- |
| -- | Three Management Approaches -- |
| -- | Active Listening -- |
| -- | Cultivating -- |
| -- | Steering -- |
| -- | Relationship Between the Three Approaches -- |
| -- | eEngagement and Electronic and Online Service Delivery -- |
| -- | eGovernment Catalysts for eEngagement -- |
| -- | Difficulties and Tensions -- |
| -- | The Digital Divide: An Absolute Barrier? -- |
| -- | Nature of the Divide -- |
| -- | Implications of the Divide -- |
| -- | Beyond the 'One Divide' -- |
| Miscellaneous information | 3. |
| Title | Designing the Right Approach -- |
| -- | Key Decisions -- |
| -- | What is the Issue(s)? -- |
| -- | Who is the Audience(s)? -- |
| -- | Consultation versus Collaboration -- |
| -- | Implications of the Continuum -- |
| -- | Reconceptualising Consultation and Collaboration -- |
| -- | Setting Objectives -- |
| -- | Degree of Interactivity -- |
| -- | Choosing the Right Channel(s) -- |
| -- | Concept Development Approach -- |
| -- | Managing Identity Issues -- |
| -- | Desirability of Identification -- |
| -- | Technical Aspects of Identification -- |
| Miscellaneous information | 4. |
| Title | Implementation -- |
| -- | Stakeholder Buy-in -- |
| -- | Developing an Engagement Plan -- |
| -- | Managing Technical Implementation -- |
| -- | Determining the Software Feature Set -- |
| -- | Who Governs? Technical, Administrative, or Political -- |
| -- | Make or Buy? -- |
| -- | Do we Need New Tools at All? -- |
| -- | Purchase Point Considerations -- |
| -- | Proprietary versus Open Source -- |
| -- | Low Tech versus High Tech -- |
| -- | Generating Compelling Content -- |
| -- | Compelling Content versus Eyecandy -- |
| -- | Promotion and Recruitment -- |
| -- | Conventional Advertising and Promotional Approaches -- |
| -- | The Power of Social Networking (and its Limitations) -- |
| -- | Managing Risk -- |
| -- | Security -- |
| -- | Moderation -- |
| Miscellaneous information | 5. |
| Title | Concluding the Process -- |
| -- | The Importance of Evaluation -- |
| -- | Approaching Evaluation for eEngagement -- |
| -- | Pitfalls to Avoid -- |
| -- | What to Consider in Effective Assessment -- |
| -- | Closeout Processes -- |
| -- | Document Process and Outcomes -- |
| -- | Feedback -- |
| -- | Feedback Over Time -- |
| -- | No Closeout: The Eternal Community. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | "This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders."--Publisher's description. |
| 546 ## - LANGUAGE NOTE | |
| Language note | English. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Added to collection customer.56279.3 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Digital communications. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Web sites |
| General subdivision | Design. |
| 9 (RLIN) | 49271 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information resources management. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Communication studies. |
| Source of heading or term | bicssc |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Interdisciplinary studies. |
| Source of heading or term | bicssc |
| 9 (RLIN) | 25835 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Reference, information and interdisciplinary subjects. |
| Source of heading or term | bicssc |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | POLITICAL SCIENCE |
| General subdivision | Essays. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business communication. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst00842419 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Digital communications. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst00893634 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information resources management. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst00972603 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Web sites |
| General subdivision | Design. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst01173252 |
| 9 (RLIN) | 49271 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Commerce. |
| Source of heading or term | hilcc |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business & Economics. |
| Source of heading or term | hilcc |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business Communication. |
| Source of heading or term | hilcc |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| International Standard Book Number | 9781921313097 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | ANZSOG (Series) |
| 9 (RLIN) | 49272 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | EBSCOhost |
| Uniform Resource Identifier | <a href="https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3093246">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3093246</a> |
| 938 ## - | |
| -- | YBP Library Services |
| -- | YANK |
| -- | 11821850 |
| 938 ## - | |
| -- | OAPEN Foundation |
| -- | OPEN |
| -- | 459088 |
| 938 ## - | |
| -- | ProQuest Ebook Central |
| -- | EBLB |
| -- | EBL4749808 |
| 938 ## - | |
| -- | Knowledge Unlatched |
| -- | KNOW |
| -- | 6288f15f-3c17-4f86-a663-a53f2ee50ce3 |
| 938 ## - | |
| -- | EBSCOhost |
| -- | EBSC |
| -- | 3093246 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | E-books |
| 994 ## - | |
| -- | 92 |
| -- | N$T |
No items available.