Managing under austerity, delivering under pressure : (Record no. 8439)
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| control field | OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
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| fixed length control field | 150521s2015 aca ob 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2015514906 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | AU@ |
| Language of cataloging | eng |
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| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781925022674 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1925022676 |
| Qualifying information | (electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781925022667 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1925022668 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 3093538 |
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| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)909778582 |
| Canceled/invalid control number | (OCoLC)961849585 |
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| 037 ## - SOURCE OF ACQUISITION | |
| Stock number | 22573/ctt198tz7w |
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| 042 ## - AUTHENTICATION CODE | |
| Authentication code | anuc |
| 043 ## - GEOGRAPHIC AREA CODE | |
| Geographic area code | u-at--- |
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| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | JQ4031 |
| Item number | .M36 2015eb |
| 072 #7 - SUBJECT CATEGORY CODE | |
| Subject category code | POL017000 |
| Source | bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 351.994 |
| Edition number | 23 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | MAIN |
| 245 00 - TITLE STATEMENT | |
| Title | Managing under austerity, delivering under pressure : |
| Remainder of title | performance and productivity in public service / |
| Statement of responsibility, etc. | editors John Wanna, Hsu-Ann Lee, Sophie Yates. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Acton, A.C.T. : |
| Name of producer, publisher, distributor, manufacturer | ANU Press, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2015. |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | ©2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS | |
| File type | data file |
| Source | rda |
| 490 1# - SERIES STATEMENT | |
| Series statement | [Australia and New Zealand School of Government (ANZSOG)] |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Part 1. The imperative to improve productivity and performance. -- 1. Delivering under pressure: public service, productivity and performance -- 2. Getting leaner, smarter and more effective: opportunities and constraints for government under austerity -- 3. Public sector productivity: puzzles, conundrums, dilemmas and their solutions -- 4. Measuring and improving government performance: learning from recent US experience -- 5. Performance management: creating high performance, not high anxiety -- 6. Reviewing performance to improve delivery: key insights from two auditors-general -- part 2. The need for governments to innovate -- 7. Innovation in the public sector: beyond the rhetoric to a genuine 'learning culture' -- 8. Unleashing change in government -- 9. Eight-and-a-half-propositions to stimulate frugal innovation in public services -- 10. Strategic advice to the public service facing austerity -- 11. Can 'nudging' change behaviour? using 'behavioural insights' to improve program redesign -- part 3. Collaboration with the private and third sectors -- 12. Frugal innovation: beyond the concepts of 'public' and 'private' -- 13. The road to genuine partnerships with the third sector: are we there yet? -- 14. Developing social benefit bonds in Australia: the NSW family and community services experience -- 15. Situating mutuals in the Australian public sector context. |
| 546 ## - LANGUAGE NOTE | |
| Language note | English. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Contemporary public managers find themselves under pressure on many fronts. Coming off a sustained period of growth in their funding and some complacency about their performance, they now face an environment of ferocious competitiveness abroad and austerity at home. Public managers across Australia and New Zealand are finding themselves wrestling with expenditure reduction, a smaller public sector overall, sustained demands for productivity improvement, and the imperative to think differently about the optimal distribution of responsibilities between states, markets and citizens. Given ever-shrinking resources, in terms of staffing, budgets and time, how can public managers and public services become more productive, more outcome-driven and more agile? How can we achieve better alignment between ever-growing citizen expectations and the realities of constrained service provision? What can we learn from the best combination of innovation and austerity already being delivered in other countries and sectors, including harnessing the grounded wisdom of frontline service delivery practitioners? This book focuses on practical ways public managers at home and abroad are dealing with these shared dilemmas. It brings together renowned scholars in the fields of public sector productivity, performance management, 'frugal innovation' and budget stringency, with leading international and Australasian practitioners sharing their successes and challenges. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Added to collection customer.56279.3 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public administration |
| Geographic subdivision | Australia. |
| 9 (RLIN) | 51657 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public administration |
| Geographic subdivision | New Zealand. |
| 9 (RLIN) | 51658 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Finance, Public |
| Geographic subdivision | Australia. |
| 9 (RLIN) | 51659 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Finance, Public |
| Geographic subdivision | New Zealand. |
| 9 (RLIN) | 51660 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Civil service |
| General subdivision | Labor productivity |
| Geographic subdivision | Australia. |
| 9 (RLIN) | 51661 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Civil service |
| General subdivision | Labor productivity |
| Geographic subdivision | New Zealand. |
| 9 (RLIN) | 51662 |
| 651 #0 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | Australia |
| General subdivision | Appropriations and expenditures. |
| 9 (RLIN) | 51663 |
| 651 #0 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | New Zealand |
| General subdivision | Appropriations and expenditures. |
| 9 (RLIN) | 51664 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | POLITICAL SCIENCE |
| General subdivision | Public Affairs & Administration. |
| Source of heading or term | bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Civil service |
| General subdivision | Labor productivity. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst00862773 |
| 9 (RLIN) | 51665 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Expenditures, Public. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst00918345 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Finance, Public. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst00924477 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public administration. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst01081976 |
| 651 #7 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | Australia. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst01204543 |
| 651 #7 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
| Geographic name | New Zealand. |
| Source of heading or term | fast |
| Authority record control number or standard number | (OCoLC)fst01204542 |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Australian |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Wanna, John, |
| Relator term | editor. |
| 9 (RLIN) | 51666 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lee, Hsu-Ann, |
| Relator term | editor. |
| 9 (RLIN) | 51667 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Yates, Sophie |
| Titles and other words associated with a name | (Research fellow), |
| Relator term | editor. |
| 9 (RLIN) | 51668 |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Relationship information | Print version: |
| Title | Managing under austerity, delivering under pressure. |
| Place, publisher, and date of publication | ©2015 |
| International Standard Book Number | 9781925022667 |
| -- | 1925022668 |
| Record control number | (DLC) 2015514906 |
| -- | (OCoLC)909778158 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | ANZSOG (Series) |
| 9 (RLIN) | 51669 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | EBSCOhost |
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