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Operations management : quality and competitiveness in a global environment / Roberta S. Russell, Bernard W. Taylor III.

By: Contributor(s): Material type: TextTextPublisher: Hoboken, N.J. ; Chichester : Wiley, [2006]Copyright date: ©2006Edition: Fifth editionDescription: xxii, 808 pages : illustrations (chiefly color) ; 29 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0471692093
Subject(s): DDC classification:
  • 658.5 23 R.R.O.
Contents:
Preface.PART ONE: DESIGNING A PRODUCTIVE SYSTEM.1. Operations and Competitiveness.2. Operations Strategy.3. Quality Management.4. Statistical Process Control.5. Products and Services.6. Processes, Technology, and Capacity.7. Facilities.8. Human Resources.9. Project Management.PART TWO: OPERATING THE PRODUCTIVE SYSTEM.10. Operational Decision-Making Tools: Transportation and Transshipment Models.11. Forecasting.12. Inventory Management.13. Aggregate Planning.14. Resource Planning.15. Lean Production.16. Scheduling.17. Waiting Line Analysis for Service Improvement.EPILOGUE.APPENDIX A-Normal Curve Areas.SOLUTIONS TO SELECTED ODD-NUMBERED PROBLEMS.INDEX.
Summary: An introduction to operations management, this book discusses issues related to the impact of information technology and the global business environment on OM.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Books Books Media and mass communication Library S1 658.5 R.R.O. Available E0000350
Total holds: 0

Includes bibliographical references and index.

Preface.PART ONE: DESIGNING A PRODUCTIVE SYSTEM.1. Operations and Competitiveness.2. Operations Strategy.3. Quality Management.4. Statistical Process Control.5. Products and Services.6. Processes, Technology, and Capacity.7. Facilities.8. Human Resources.9. Project Management.PART TWO: OPERATING THE PRODUCTIVE SYSTEM.10. Operational Decision-Making Tools: Transportation and Transshipment Models.11. Forecasting.12. Inventory Management.13. Aggregate Planning.14. Resource Planning.15. Lean Production.16. Scheduling.17. Waiting Line Analysis for Service Improvement.EPILOGUE.APPENDIX A-Normal Curve Areas.SOLUTIONS TO SELECTED ODD-NUMBERED PROBLEMS.INDEX.

An introduction to operations management, this book discusses issues related to the impact of information technology and the global business environment on OM.

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