Operations management : quality and competitiveness in a global environment / Roberta S. Russell, Bernard W. Taylor III.
Material type: TextPublisher: Hoboken, N.J. ; Chichester : Wiley, [2006]Copyright date: ©2006Edition: Fifth editionDescription: xxii, 808 pages : illustrations (chiefly color) ; 29 cmContent type:- text
- unmediated
- volume
- 0471692093
- 658.5 23 R.R.O.
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Media and mass communication Library S1 | 658.5 R.R.O. | Available | E0000350 |
Includes bibliographical references and index.
Preface.PART ONE: DESIGNING A PRODUCTIVE SYSTEM.1. Operations and Competitiveness.2. Operations Strategy.3. Quality Management.4. Statistical Process Control.5. Products and Services.6. Processes, Technology, and Capacity.7. Facilities.8. Human Resources.9. Project Management.PART TWO: OPERATING THE PRODUCTIVE SYSTEM.10. Operational Decision-Making Tools: Transportation and Transshipment Models.11. Forecasting.12. Inventory Management.13. Aggregate Planning.14. Resource Planning.15. Lean Production.16. Scheduling.17. Waiting Line Analysis for Service Improvement.EPILOGUE.APPENDIX A-Normal Curve Areas.SOLUTIONS TO SELECTED ODD-NUMBERED PROBLEMS.INDEX.
An introduction to operations management, this book discusses issues related to the impact of information technology and the global business environment on OM.
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