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Online dispute resolution for consumers in the European Union / Pablo Cortes.

By: Material type: TextTextSeries: Routledge research in IT and e-commerce lawPublisher: Abingdon, Oxon ; New York, N.Y. : Routledge, 2011Description: 1 online resource (xxi, 260 pages)Content type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780203847756
  • 9781136943508
  • 9781136943454
  • 9781136943492
Subject(s): Additional physical formats: Print version: : No titleDDC classification:
  • 347.2409 C828
LOC classification:
  • KJE4169 .C67 2011
Online resources:
Contents:
1. Consumer protection and access to justice in the era of electronic commerce : a European perspective -- 2. Online dispute resolution : an emerging option for consumer redress -- 3. Consumer adjudicative processes supported by technology : court processes and arbitration -- 4. Online mediation for consumers : the way forward -- 5. A legal framework to develop consumer ODR in the EU : a proposal.
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Includes bibliographical references (pages [233]-254) and index.

1. Consumer protection and access to justice in the era of electronic commerce : a European perspective -- 2. Online dispute resolution : an emerging option for consumer redress -- 3. Consumer adjudicative processes supported by technology : court processes and arbitration -- 4. Online mediation for consumers : the way forward -- 5. A legal framework to develop consumer ODR in the EU : a proposal.

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