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Online dispute resolution for consumers in the European Union / Pablo Cortâes.

By: Material type: TextTextSeries: Routledge research in IT and E-commerce lawPublisher: London ; New York : Routledge, 2011Description: 1 online resource (xxi, 260 pages) Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9780203847756 (electronic bk.)
  • 020384775X (electronic bk.)
Subject(s): Genre/Form: Additional physical formats: Print version:: Online dispute resolution for consumers in the European Union.DDC classification:
  • 347.24/09 22
Online resources:
Contents:
Consumer protection and access to justice in the e-commerce era of electronic commerce: a European perspective -- Online dispute resolution: an emerging option for consumer redress -- Consumer adjudicative processes supported by technology: court processes and arbitration -- Online mediation for consumers: the way forward -- A legal framework to develop consumer ODR in the EU: a proposal.
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Description based on print version record.

Includes bibliographical references (pages [233]-254) and index.

Consumer protection and access to justice in the e-commerce era of electronic commerce: a European perspective -- Online dispute resolution: an emerging option for consumer redress -- Consumer adjudicative processes supported by technology: court processes and arbitration -- Online mediation for consumers: the way forward -- A legal framework to develop consumer ODR in the EU: a proposal.

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