Amazon cover image
Image from Amazon.com

Business Process Modeling, Simulation, and Design / Manuel Laguna, Johan Marklund.

By: Contributor(s): Material type: TextTextPublisher: Upper Saddle River, N.J. : [London] : Pearson/Prentice Hall ; Pearson Education, 2005Copyright date: ©2005Description: xiii, 429 pages : illustrations ; 26 cm. + 1 CD-ROMContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 013091519X (pbk.)
  • 9780130915191
Subject(s): DDC classification:
  • 658.40352 23 L.M.B.
Contents:
1. Introduction to Business Process Design -- 2. Process Management and Process Oriented Improvement Programs -- 3. A Simulation Based Methodology for Designing Business Processes -- 4. Basic Tools for Process Design -- 5. Managing Process Flows -- 6. Introduction to Queuing and Simulation -- 7. Introduction to Extend -- 8. Modeling and Simulating Business Processes -- 9. Input and Output Data Analysis -- 10. Optimizing Business Process Performance -- 11. Process Benchmarking with Data Envelopment Analysis.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Status Date due Barcode Item holds
Books Books Media and mass communication Library R1 658.40352 L.M.B. Available E0000235
CD / DVD with book CD / DVD with book Media and mass communication Library 658.40352 L.M.B. Available
Total holds: 0

One CD-ROM in pocket attached to inside back cover.

Includes index.

"The student CD-ROM ... contains the Extend LT simulation program and many pre-built models (in Extend LT) that are required for chapters 7-10. Also packaged is a valuable Excel add-in for solving DEA problems in chapter 11 .."--Page 4 de la couv.

1. Introduction to Business Process Design -- 2. Process Management and Process Oriented Improvement Programs -- 3. A Simulation Based Methodology for Designing Business Processes -- 4. Basic Tools for Process Design -- 5. Managing Process Flows -- 6. Introduction to Queuing and Simulation -- 7. Introduction to Extend -- 8. Modeling and Simulating Business Processes -- 9. Input and Output Data Analysis -- 10. Optimizing Business Process Performance -- 11. Process Benchmarking with Data Envelopment Analysis.

There are no comments on this title.

to post a comment.